Live Operations Specialist
Develops and executes the overall live-stream operations strategy.
Negotiable
About the role
Develops and executes the stream's operating strategy: account management, traffic, fan relations, data review and streamer team management. Drives sustained growth in reach and revenue.
Requirements
- 1+ year in live-stream or agency operations is a plus
- Strong knowledge of platform rules and traffic acquisition
- Understands viewer psychology and gift conversion logic
- Strong data analysis skills; can pivot strategy on the numbers
- Excellent communication; can manage a streamer team and key fans
- Results-driven, resilient and available for flexible hours
Responsibilities
- Set the stream's operating strategy and monthly goals, coordinating content and promotion
- Monitor live metrics during streams and adjust actions and content direction
- Manage key fans and the community, planning fan events and gift incentives
- Own the streamer team's schedule, training and assessment, keeping every role in sync
- Run the post-stream review, build an improvement plan and track its execution
Benefits
- Professional operations training and a career path; top performers can become operations manager