Live Assistant
Runs the stream account, handles fans and supports the team before, during and after streams.
Negotiable
About the role
Runs the stream account and maintains fan relationships. Supports the streamers and team at every stage: viewer interaction, statistics, content updates and day-to-day coordination.
Requirements
- Familiar with the streaming platform; assistant, moderator or ops experience a plus
- Good written communication and fan-handling skills, quick to react
- Confident with office software and basic data analysis
- Detail-oriented and responsible, available for flexible hours
- Team player who spots and reports issues promptly
Responsibilities
- Notify the account's followers before streams and pass on campaign information
- Encourage new viewers to follow, like and engage during streams, logging key metrics
- Collect stream statistics afterwards, analyse traffic changes and write a review report
- Update the account's short videos, reply to fan messages and maintain client relationships
- Watch over team members, coordinate internal communication and monitor process execution
Benefits
- Bonus when the team target is met, with monthly KPI incentives
- Professional operations training and a career path; top performers can become operations lead